On-site (22.5 hours per week, monday – friday 9.30 am – 2.30 pm)
Build personal connection with customers
Assist with in-branch technology
Respond to transactional needs
CBA New Digital Businesses Pty Ltd is seeking a part-time Customer Banking Specialist for their Carnarvon branch, focusing on delivering excellent customer service and financial solutions. The role involves building relationships with customers, assisting them with banking technology, and providing personalized financial advice
Job Summary
Build a personal connection with customers through meaningful conversations.
Work with customers to help them use our in-branch technology and digital banking options.
Complete Financial Health Checks to assess customers’ financial needs and identify any changes.
Matching Summary
Match Score: 85
CBA New Digital Businesses Pty Ltd is seeking a part-time Customer Banking Specialist for their Carnarvon branch, focusing on delivering excellent customer service and financial solutions. The role involves building relationships with customers, assisting them with banking technology, and providing personalized financial advice.
Skills & Requirements
Must-have
Build personal connection with customers
Assist with in-branch technology
Respond to transactional needs
Perform financial health checks
Process loan and credit card applications
Adhere to bank processes and procedures
Nice-to-have
Proactively call customers
Participate in community events
Capture and act on customer feedback
Key Requirements
Ability to ask the right questions and find the right solutions
Act with integrity and place the customer at the centre
Passion for service excellence
Comfortable working independently and referring to specialists
Ability to work in a busy, commercial retail environment