Program Manager Of Customer Operations (lab Instruments)

Thermo Fisher Scientific UK

Andover, MA, USA
Base: $103,100.00–$154,700.00; bonus/equity: not s...
Customer relationship management
Financial performance accountability
Team leadership and development
The Program Manager of Customer Operations plays a central role in ensuring customer satisfaction and driving financial performance

Job Summary

  • The Program Manager of Customer Operations plays a central role in ensuring customer satisfaction and driving financial performance.
  • This position involves leading a team focused on successful operations in Asset Management activities.
  • Thermo Fisher Scientific offers a comprehensive Total Rewards package including medical, dental, and retirement plans.

Matching Summary

The Program Manager of Customer Operations plays a central role in ensuring customer satisfaction and driving financial performance.

Salary

Base: $103,100.00–$154,700.00; Bonus/Equity: Not specified; Benefits: Comprehensive Total Rewards package

Skills & Requirements

Must-have

  • Customer relationship management
  • Financial performance accountability
  • Team leadership and development

Nice-to-have

  • Continuous improvement mentality
  • Collaborative relationship building
  • Positive demeanor

Key Requirements

  • Bachelor's degree or equivalent experience
  • 7+ years in customer-centric leadership
  • 5+ years of direct people management experience

Work Rights

Not specified

Tailored Resume

Cover Letter