People Experience Representative I - Part Time

Advocate Health

Base: $25.30 - $37.95; bonus/equity: not specified...
Fully remote
Timely, accurate, exceptional support
Active listening, solutions-focused approach
Resolve issues upon first contact
Provide timely, accurate and exceptional support experience for our teammates and leaders

Job Summary

  • Provide timely, accurate and exceptional support experience for our teammates and leaders.
  • Consistently achieves performance metrics and upholds service level agreement metrics regarding commitments to problem resolution time frames.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Provide timely, accurate and exceptional support experience for our teammates and leaders.

Salary

Base: $25.30 - $37.95; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • timely, accurate, exceptional support
  • active listening, solutions-focused approach
  • resolve issues upon first contact
  • case management tool
  • performance metrics and service level agreements
  • strong computer skills
  • detail oriented

Nice-to-have

  • passion for service
  • customer-focused mindset
  • tailoring communication
  • positive and professional interactions

Key Requirements

  • Bachelor’s Degree (or equivalent knowledge)
  • 1 years of experience in human resources
  • 5 years in customer service
  • Human Resources background
  • Bachelor's Degree is desired

Work Rights

Not specified

Tailored Resume

Cover Letter