Client Services Specialist, German Speaking

Autodesk

Ireland
Not specified; offers based on experience + locati...
Hybrid
Fluent in english and german
Microsoft office skills
Operating systems knowledge
This role ensures customers have immediate access to software products by troubleshooting access issues and resolving account problems

Job Summary

  • This role ensures customers have immediate access to software products by troubleshooting access issues and resolving account problems.
  • The position involves educating customers and partners through hands-on training, webinars, and creating self-service resources.
  • Autodesk values a culture of belonging and offers a hybrid working model with monthly team meetups in Ireland.

Matching Summary

This role ensures customers have immediate access to software products by troubleshooting access issues and resolving account problems.

Salary

Not specified; Offers based on experience and location; Includes annual cash bonuses, stock grants, and benefits package

Skills & Requirements

Must-have

  • Fluent in English and German
  • Microsoft Office skills
  • Operating systems knowledge
  • Live customer support experience
  • Troubleshooting back-office systems

Nice-to-have

  • Additional European language fluency
  • Trend identification and solution proposal
  • Interest in learning new platforms
  • Process improvement mindset
  • Hybrid work environment adaptability

Key Requirements

  • 1-year fixed-term contract availability
  • Fluency in English and German languages
  • Availability to work 9am to 5.30pm weekdays

Work Rights

Not specified

Tailored Resume

Cover Letter