Assistant Front Office Manager

Four Seasons Hotel Silicon Valley

Silicon Valley, US
Base: $80k to $85k; bonus/equity: not specified; b...
On-site
Professional and engaging service
Seamless inter-departmental communication
Guest arrival and departure coordination
Four Seasons Hotel Silicon Valley is seeking an Assistant Front Office Manager to oversee guest services and enhance the overall hotel experience. The role requires strong leadership skills, previous luxury hotel experience, and the ability to provide exceptional customer service

Job Summary

  • Assist in overseeing the Front Office and Guest Services, including conducting interviews, departmental trainings, and providing hands-on support.
  • Coordinate arrivals and departures for guests, block rooms for arrivals to ensure proper handling of special attention guests, return guests, and groups.
  • The role offers a salary range of $80K to $85K, fully paid medical, dental, and vision insurance for employee and plus one, holiday, vacation, and sick pay, and 401k participation with a company matching program.

Matching Summary

Match Score: 85

Four Seasons Hotel Silicon Valley is seeking an Assistant Front Office Manager to oversee guest services and enhance the overall hotel experience. The role requires strong leadership skills, previous luxury hotel experience, and the ability to provide exceptional customer service.

Salary

Base: $80K to $85K; Bonus/Equity: Not specified; Benefits: Fully paid medical, dental, and vision insurance for employee and plus one, holiday, vacation, and sick pay, 401k participation with a company matching program, complimentary stays, free employee meals, complimentary dry cleaning of uniforms, free employee parking.

Skills & Requirements

Must-have

  • Professional and engaging service
  • Seamless inter-departmental communication
  • Guest arrival and departure coordination
  • Financial and credit procedure adherence
  • Guest request follow-up
  • Hotel emergency response

Nice-to-have

  • Commitment to luxury with genuine heart
  • Creating impressions that last a lifetime
  • Connecting to people and the world

Key Requirements

  • 2-3 years of luxury hotel experience
  • Supervisory or management role in Front Office or Rooms Division
  • Flexible schedule (weekdays, weekends, holidays, evenings, some overnights)
  • English language proficiency
  • Work authorization in the United States

Work Rights

Must provide work authorization document

Tailored Resume

Cover Letter