Customer Care Specialist I (nextgear)

Cox Automotive Corporate Services LLC

Carmel, IN, US
Base: $16.59 - $24.86ph; bonus/equity: not specifi...
Hybrid
Strong verbal and written communication skills
Ability to work in a fast-paced environment
Experience with case management
NextGear Capital is looking for a Customer Care Specialist to join the Client Experience Team

Job Summary

  • NextGear Capital is looking for a Customer Care Specialist to join the Client Experience Team.
  • You will handle inbound calls, chats, and SMS messages regarding accounts and service inquiries.
  • Employees are eligible for various paid time off and benefits including health care insurance and retirement planning.

Matching Summary

NextGear Capital is looking for a Customer Care Specialist to join the Client Experience Team.

Salary

Base: $16.59 - $24.86/hour; Bonus/Equity: Not specified; Benefits: Paid time off, health care insurance

Skills & Requirements

Must-have

  • Strong verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Experience with case management

Nice-to-have

  • Previous call center experience
  • Automotive industry knowledge
  • Dynamic and ambitious individuals

Key Requirements

  • High School Diploma/GED
  • Less than 2 years of experience
  • Ability to clear a pre-employment drug test

Work Rights

Not specified

Tailored Resume

Cover Letter