Clinic Flow Coordinator

Medcan

Toronto, Canada
Base: $47,831.00 - $65,767.25 cad annually; bonus/...
Real-time client flow management
Optimize clinic capacity
High-touch client experience
This role is fully dedicated to clinic flow management and client journey coordination, ensuring efficiency and a seamless client experience

Job Summary

  • This role is fully dedicated to clinic flow management and client journey coordination, ensuring efficiency and a seamless client experience.
  • Deliver a premium, hospitality-driven client experience throughout the client’s clinical journey, anticipating needs and addressing concerns.
  • Communicate clearly and confidently with multidisciplinary clinical teams in real time, escalating issues appropriately and contributing to solutions.

Matching Summary

This role is fully dedicated to clinic flow management and client journey coordination, ensuring efficiency and a seamless client experience.

Salary

Base: $47,831.00 - $65,767.25 CAD annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Real-time client flow management
  • Optimize clinic capacity
  • High-touch client experience
  • Multidisciplinary team communication
  • Situational awareness and decision-making

Nice-to-have

  • Hospitality-driven approach
  • Adaptable and calm under pressure
  • Proactive client need anticipation
  • Service recovery skills

Key Requirements

  • 1-2 years of experience in hospitality, healthcare/hospital operations, or comparable service environment
  • Proven ability to manage competing priorities
  • Exceptional customer service skills
  • Intermediate Microsoft Office proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter