Patient Access Rep - Front Desk Registrar - Covington Clinic
Ochsner Health
Covington, LA, US
Fully remote
Patient scheduling and registration
Insurance verification and billing
Customer service in healthcare
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters
Job Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
This job greets patients and guests in a courteous manner whether via telephone contact or in person and is responsible for scheduling, registration, insurance verification, and point-of-service collections.
The employer is an Equal Opportunity Employer and maintains compliance with its Compliance & Privacy Program and Standards of Conduct.
Matching Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
Skills & Requirements
Must-have
Patient scheduling and registration
Insurance verification and billing
Customer service in healthcare
Data entry and information retrieval
Knowledge of healthcare insurance benefits
Cash handling and point-of-service collections
Nice-to-have
Effective verbal and written communication
Conflict resolution skills
Ability to work collaboratively
Adaptability to patient populations
Attention to detail and analytical skills
Key Requirements
High school diploma or equivalent
Minimum 1 year healthcare or customer service experience
Preferred associate’s degree
Preferred healthcare certifications (CHAM, CHAA, Medical Assistant)
Proficiency with Windows applications and healthcare software