Guest Service Associate - F&b Service

Sofitel Brisbane Central

Mumbai, India
On-site
Greet guests warmly upon arrival
Perform opening and closing duties
Deliver food and beverage services
This role serves as the welcoming face of dining venues, delivering exceptional service that exceeds guest expectations

Job Summary

  • This role serves as the welcoming face of dining venues, delivering exceptional service that exceeds guest expectations.
  • The position requires maintaining high standards of cleanliness, food safety (HACCP), and personalized guest interactions.
  • Candidates will have the opportunity to develop their hospitality career within a dynamic, inclusive team environment.

Matching Summary

This role serves as the welcoming face of dining venues, delivering exceptional service that exceeds guest expectations.

Skills & Requirements

Must-have

  • Greet guests warmly upon arrival
  • Perform opening and closing duties
  • Deliver food and beverage services
  • Maintain HACCP safety protocols
  • Identify upselling opportunities

Nice-to-have

  • Multilingual abilities in English and regional languages
  • Positive attitude and flexibility
  • Strong interpersonal communication skills
  • Passion for exceptional guest experiences
  • Ability to work in fast-paced environment

Key Requirements

  • Minimum 1 year of F&B or hotel operations experience
  • Degree or diploma in Hospitality Management preferred
  • Knowledge of HACCP principles (certification preferred)
  • Proficiency in table setting and service etiquette
  • Physical stamina for extended standing periods

Work Rights

Not specified

Tailored Resume

Cover Letter