Customer Relations Executive

GP HOTEL MANAGEMENT PTE. LTD.

Singapore
Not specified
Respond to guest enquiries via phone and email
Manage reservation requests and amendments
Resolve guest concerns efficiently
GP Hotel Management Pte. Ltd. is seeking a Customer Relations Executive to join their vibrant team in Singapore. The role involves responding to guest inquiries, managing reservations, and addressing concerns while promoting a positive guest experience

Job Summary

  • The role involves responding to guest enquiries and managing reservation-related requests in a timely manner.
  • Employees benefit from staff rates at Accor hotels in Singapore and worldwide along with birthday leave.
  • The company offers a dynamic atmosphere with opportunities for career development, mentorship, and employee recognition.

Matching Summary

Match Score: 85

GP Hotel Management Pte. Ltd. is seeking a Customer Relations Executive to join their vibrant team in Singapore. The role involves responding to guest inquiries, managing reservations, and addressing concerns while promoting a positive guest experience.

Skills & Requirements

Must-have

  • Respond to guest enquiries via phone and email
  • Manage reservation requests and amendments
  • Resolve guest concerns efficiently

Nice-to-have

  • Working knowledge of Property Management Systems
  • Ability to work independently and collaboratively
  • Good command of spoken and written English

Key Requirements

  • Good interpersonal and communication skills
  • Experience with high volume email correspondence

Work Rights

Not specified

Tailored Resume

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