Customer Service Representative

The Pet Palace

Westminster, CO, United States
Base: $17.00 - $23.00ph doe; bonus/equity: tips; b...
Answering phones and multi-tasking
Welcoming pet parents and vips
Handling cash and balancing drawer
We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.
  • You’ll be on your feet often—standing, walking, climbing stairs, wrangling leashes, and must be able to lift 40 lbs.
  • Part-time health, mental health, and telehealth benefits are offered, with pay starting at $17.00 - $23.00/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.

Salary

Base: $17.00 - $23.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones and multi-tasking
  • Welcoming pet parents and VIPs
  • Handling cash and balancing drawer
  • Responding to complaints professionally
  • Escorting pet guests
  • Keeping lobby clean and welcoming

Nice-to-have

  • Concierge and chaos coordinator
  • Fluent in human and hound
  • Juggling phones, customers, and paws
  • Charm of a customer service pro
  • Heart of a dog mom or dad

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter