Customer Digital Platform Analyst

AIA Australia

Singapore, Singapore
Aia+ platform operations
Crm system oversight
Stakeholder collaboration
The company is on an exciting movement to create a healthier, more sustainable future for everyone, aiming to help a billion people live Healthier, Longer, Better Lives by 2030

Job Summary

  • The company is on an exciting movement to create a healthier, more sustainable future for everyone, aiming to help a billion people live Healthier, Longer, Better Lives by 2030.
  • The role involves overseeing operational, issue, and enhancement matters for the AIA+ online app and portal, as well as the CRM system, ensuring compliance with company rules.
  • Responsibilities include collaborating with IT and business users, improving AIA+ usability and user experience, participating in workshops for URS documentation, and managing defects and user communications.

Matching Summary

The company is on an exciting movement to create a healthier, more sustainable future for everyone, aiming to help a billion people live Healthier, Longer, Better Lives by 2030.

Skills & Requirements

Must-have

  • AIA+ platform operations
  • CRM system oversight
  • Stakeholder collaboration
  • User interface assessment
  • Defect management
  • User guide and FAQ maintenance

Nice-to-have

  • Driving and achieving results
  • Engaging and collaborating with stakeholders
  • Creative and strong writing skills
  • Working in a dynamic environment

Key Requirements

  • University Degree
  • 5+ years in FI or insurance industry
  • LOMA or ACII certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter