Desktop Support Associate

av.vc

Cape Town, South Africa
**
Deploy desk setups and monitor configurations
Provide desk-side support
Track all hardware using internal data systems
** EOS is seeking a Desktop Support Associate in Cape Town, South Africa, responsible for IT equipment deployment, maintenance, and recovery. The ideal candidate will have at least one year of IT support experience and strong organizational and communication skills. **

Job Summary

  • The Desktop Support Associate plays a key role in ensuring the smooth deployment, maintenance, and recovery of IT equipment across the organisation.
  • This role provides hands-on support for hardware, assists with equipment lifecycle activities, and contributes to overall inventory and logistics operations.
  • We believe diversity and inclusion are essential to our success and strive to create an environment where everyone feels respected, valued, and empowered.

Matching Summary

Match Score: 75

** EOS is seeking a Desktop Support Associate in Cape Town, South Africa, responsible for IT equipment deployment, maintenance, and recovery. The ideal candidate will have at least one year of IT support experience and strong organizational and communication skills. **

Skills & Requirements

Must-have

  • Deploy desk setups and monitor configurations
  • Provide desk-side support
  • Track all hardware using internal data systems
  • Manage e-waste logistics
  • Receive inbound hardware and conduct physical inventory counts

Nice-to-have

  • Customer service mindset
  • Strong organizational abilities
  • Continuous improvement culture
  • Collaboration and integrity

Key Requirements

  • Associate degree in IT or related field
  • 1+ years of experience in IT support
  • English proficiency is essential
  • Proficiency in Microsoft Office
  • Strong communication skills
  • Excellent time management skills

Work Rights

Not specified

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