As a Customer Outcome Executive, you will be the 'tip of the spear' for a new proactive success motion, acting as the key orchestrator between the sales vision and post-sale value realisation
Job Summary
As a Customer Outcome Executive, you will be the 'tip of the spear' for a new proactive success motion, acting as the key orchestrator between the sales vision and post-sale value realisation.
This is a high-impact, quota-carrying role where you will lead a new, proactive customer success motion focused on driving adoption, improving customer health, and unlocking long-term growth.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
Matching Summary
As a Customer Outcome Executive, you will be the 'tip of the spear' for a new proactive success motion, acting as the key orchestrator between the sales vision and post-sale value realisation.
Skills & Requirements
Must-have
Drive adoption and customer health
Lead cross-functional recovery strategies
Own services-focused quota
Partner with Sales on strategic opportunities
Define clear path to value
Nice-to-have
Executive-level advisor
Thrive in ambiguity
Build new approaches
Key Requirements
Senior commercially driven leader
Strong commercial acumen
Experience driving customer value realization
Comfortable operating across pre-sale and post-sale motions
Skilled at influencing cross-functional stakeholders