IT Support Executive

SEATECH SOLUTIONS INTERNATIONAL (S) PTE LTD

Singapore
Windows server administration
Active directory management
Office 365 proficiency
The role involves providing first-line technical support via phone, email, chat, or helpdesk systems

Job Summary

  • The role involves providing first-line technical support via phone, email, chat, or helpdesk systems.
  • Candidates will manage user accounts, permissions, and policies using Active Directory and Exchange.
  • The position requires performing root cause analysis and documenting solutions for recurring issues.

Matching Summary

Match Score: 85

The role involves providing first-line technical support via phone, email, chat, or helpdesk systems.

Skills & Requirements

Must-have

  • Windows Server administration
  • Active Directory management
  • Office 365 proficiency
  • Hardware troubleshooting
  • Ticketing system usage

Nice-to-have

  • Strong problem-solving skills
  • Independent work capability
  • User education experience

Key Requirements

  • Diploma/Degree in Computer Science or IT
  • 2+ years of hands-on IT support experience
  • Proficiency in basic networking concepts

Work Rights

Not specified

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