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Aristocrat Interactive is seeking an Onboarding and Solution Optimisation Manager to enhance operational efficiency within the Customer Support, Risk, Fraud, and KYC systems. The position involves managing system configurations, leading integrations, and improving workflows to support business growth.
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Job Summary
This role is crucial to implementing and optimizing systems for Customer Support, Risk, Fraud, and KYC to improve operational efficiency.
The successful candidate will lead the setup, configuration, and rollout of operational systems for new brands while managing integrations between internal and external platforms.
Aristocrat Interactive offers an innovative and inclusive culture where you can foster business growth by standardizing processes across all brands.
Matching Summary
Match Score: 75
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Aristocrat Interactive is seeking an Onboarding and Solution Optimisation Manager to enhance operational efficiency within the Customer Support, Risk, Fraud, and KYC systems. The position involves managing system configurations, leading integrations, and improving workflows to support business growth.
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Skills & Requirements
Must-have
System installation and improvement experience
CRM, Fraud/Risk, and KYC systems knowledge
Vendor management and solution evaluation skills
Integration and system configuration expertise
Knowledge management and documentation capabilities
Nice-to-have
Experience with AI agents and automation tools
Strong analytical abilities for data insights
Ability to lead multiple projects simultaneously
Excellent problem-solving and communication skills
Key Requirements
Established history in system installation
Solid understanding of CRM and KYC domains
Demonstrated experience in vendor management
Authorized to work without visa sponsorship
Work Rights
Must be authorized to work in job posting location without visa sponsorship