Radware Ltd. is seeking a Tier 2 Technical Support Engineer in Bogota, Colombia, to provide advanced technical support for their cybersecurity and application delivery solutions. The ideal candidate should have hands-on experience with networking technologies, strong communication skills, and a customer-focused attitude
Job Summary
Radware is seeking an energetic Tier 2 Technical Support Engineer to provide effective technical support for customers and partners in a fast-paced environment.
The role requires deep technical knowledge to troubleshoot network problems involving ADC, WAF, and IPS products while maintaining strict SLAs.
Employees enjoy a supportive, inclusive workplace that prioritizes diversity, learning opportunities, and work-life balance.
Matching Summary
Match Score: 85
Radware Ltd. is seeking a Tier 2 Technical Support Engineer in Bogota, Colombia, to provide advanced technical support for their cybersecurity and application delivery solutions. The ideal candidate should have hands-on experience with networking technologies, strong communication skills, and a customer-focused attitude.
Skills & Requirements
Must-have
1 year hands-on Layer 2 and Layer 3 switching
Expert TCP/IP networking and IPv4 knowledge
Experience with L4/L7 switching and Firewalls
Fluent English communication skills
Strong analytical thinking and problem solving
Nice-to-have
Scripting experience
Penetration testing techniques and tools
Self-managed and team oriented
Clear understanding of software development lifecycle
Proven track record with enterprise customers
Key Requirements
Bachelor's degree required
1 year experience with Layer 2 and Layer 3 switching