Service Advisor Assistant

Hendrick Honda of Charleston

Charleston, South Carolina, US
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Customer service
Vehicle check-in
Service scheduling
** Hendrick Honda of Charleston is seeking a Service Advisor Assistant to support service operations by assisting customers with service check-ins, scheduling appointments, and documenting necessary repairs. The role emphasizes excellent customer service and organizational skills, with a focus on maintaining high customer satisfaction and a clean work environment. **

Job Summary

  • Responsible for identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
  • Greets customers, assists with vehicle check-in, and may advise customers on necessary services and offer additional repairs.
  • Maintains CSI at or above Company standards and participates in required training.

Matching Summary

Match Score: 75

** Hendrick Honda of Charleston is seeking a Service Advisor Assistant to support service operations by assisting customers with service check-ins, scheduling appointments, and documenting necessary repairs. The role emphasizes excellent customer service and organizational skills, with a focus on maintaining high customer satisfaction and a clean work environment. **

Skills & Requirements

Must-have

  • Customer service
  • Vehicle check-in
  • Service scheduling
  • Basic mechanical knowledge
  • Microsoft Office

Nice-to-have

  • Servant leadership
  • Teamwork through trust
  • Commitment to customer enthusiasm
  • Passion for winning
  • Continuous improvement

Key Requirements

  • Up to 3 years of experience
  • High School Diploma or GED
  • Automotive or customer service experience
  • Valid Driver's License

Work Rights

Not specified

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