This role involves researching and resolving issues related to payment processing, payment methods, and customer inquiries, serving as a subject matter expert in specific areas
Job Summary
This role involves researching and resolving issues related to payment processing, payment methods, and customer inquiries, serving as a subject matter expert in specific areas.
Responsibilities include converting merchants to electronic payments, reviewing data for electronic payment conversion, and providing quality assurance on scrub files.
The team provides customer and payment support for clients and their customers, focusing on relationship management and vendor support.
Matching Summary
This role involves researching and resolving issues related to payment processing, payment methods, and customer inquiries, serving as a subject matter expert in specific areas.
Skills & Requirements
Must-have
researching and resolving payment issues
payment processing and methods
customer inquiries and support
quality assurance on scrub files
converting checks to electronic payment
Nice-to-have
excellent communication and organizational skills
ability to multi-task
success working within a team environment
ability to be self-driven
Key Requirements
Minimum of 2 years of experience in a related field