Regional Client Performance Manager

Gerber Collision & Glass

Tennessee, US
$80,000 - $100,000 annual; not specified; comprehe...
Client performance metrics
Operational performance improvement
Insurance partner drp adherence
The Performance Manager is primarily responsible for leading efforts to maximize operational performance for assigned Insurance Partner(s) by improving overall metrics and client results

Job Summary

  • The Performance Manager is primarily responsible for leading efforts to maximize operational performance for assigned Insurance Partner(s) by improving overall metrics and client results.
  • This role involves training, coaching, and developing operations teams to improve key performance drivers while adhering to Insurance Partner Direct Repair Program (DRP) guidelines.
  • Gerber offers comprehensive benefits including PTO, paid parental leave, medical insurance effective Day 1, and a 401(k) with company match.

Matching Summary

The Performance Manager is primarily responsible for leading efforts to maximize operational performance for assigned Insurance Partner(s) by improving overall metrics and client results.

Salary

$80,000 - $100,000 annual; Not specified; Comprehensive benefits

Skills & Requirements

Must-have

  • Client performance metrics
  • Operational performance improvement
  • Insurance Partner DRP adherence
  • Internal audits
  • Training and coaching operations teams
  • Data analysis and reporting

Nice-to-have

  • Building and maintaining relationships
  • Fast-paced environment management
  • Attention to detail and accuracy

Key Requirements

  • Post-secondary education or professional equivalent experience
  • 3 years previous experience in collision repair
  • 3 years comprehensive knowledge of Insurance Partner guidelines
  • Valid Driver’s License Required
  • Must reside in TN, KY, VA or MD

Work Rights

Not specified

Tailored Resume

Cover Letter