Experience with customer service technology solutions
Professional level verbal and written communication skills
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Willenbrock Fordertechnik GmbH & Co. KG is seeking an Assistant Customer Service Manager to enhance customer communication and support, focusing on order management and problem resolution. The ideal candidate will have 3-5 years of experience in customer service, proficiency in customer service technology, and strong communication skills.
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Job Summary
The role involves communicating with customers regarding order status and inquiries.
You will support customer inquiries through various channels including email and phone.
The company offers career development and competitive compensation.
Matching Summary
Match Score: 75
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Willenbrock Fordertechnik GmbH & Co. KG is seeking an Assistant Customer Service Manager to enhance customer communication and support, focusing on order management and problem resolution. The ideal candidate will have 3-5 years of experience in customer service, proficiency in customer service technology, and strong communication skills.
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Skills & Requirements
Must-have
3-5 years of customer service experience
Experience with customer service technology solutions
Professional level verbal and written communication skills
Nice-to-have
Ability to communicate with engineering departments