Bonneville Bank is seeking a Customer Banking Specialist for their Cheltenham branch, focusing on delivering exceptional banking experiences and customer service. The role involves engaging with customers to assess their banking needs, providing holistic financial solutions, and promoting the bank's products and services
Job Summary
The role involves having in-depth conversations with customers to support their overall banking needs including home loans and business banking.
Employees will complete financial health checks to assess customer needs and provide options through education on digital banking technology.
The team serves over 10 million customers with market-leading products and a focus on driving a risk-adverse culture.
Matching Summary
Match Score: 85
Bonneville Bank is seeking a Customer Banking Specialist for their Cheltenham branch, focusing on delivering exceptional banking experiences and customer service. The role involves engaging with customers to assess their banking needs, providing holistic financial solutions, and promoting the bank's products and services.
Skills & Requirements
Must-have
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms clearly
Availability for Monday-Friday roster 11:30am-4pm
Nice-to-have
Experience in financial services or retail
Interest in building a long-term career
Ability to work in a busy commercial environment
Genuine interest in improving financial wellbeing
Key Requirements
Proven customer service experience ideally in financial services
Strong ability to ask the right questions and find solutions