Assistant Vice President, Copc

UOB

Singapore, Singapore
Chargeback function management
Operations project management
Process improvement implementation
UOB is a leading bank in Asia with a global network spanning 19 countries and territories, guided by values of being Honorable, Enterprising, United and Committed

Job Summary

  • UOB is a leading bank in Asia with a global network spanning 19 countries and territories, guided by values of being Honorable, Enterprising, United and Committed.
  • The role involves overseeing the Chargeback function, driving operational projects, coaching staff, ensuring compliance, and improving productivity and service quality.
  • UOB is an equal opportunity employer committed to non-discrimination and provides accommodations during the recruitment process.

Matching Summary

UOB is a leading bank in Asia with a global network spanning 19 countries and territories, guided by values of being Honorable, Enterprising, United and Committed.

Skills & Requirements

Must-have

  • Chargeback function management
  • Operations project management
  • Process improvement implementation
  • Staff leadership and coaching
  • Compliance and internal reviews
  • Data analysis and reporting

Nice-to-have

  • Customer feedback resolution
  • Capacity planning for business demand
  • Mentorship and team productivity enhancement

Key Requirements

  • Experience in Chargeback operations
  • Ability to lead and coach teams
  • Knowledge of banking compliance requirements

Work Rights

Not specified

Tailored Resume

Cover Letter