Customer Banking Specialist - Potts Point

CommBank

Potts Point, Australia
Part time (20 hours per week, predetermined roster)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for their Potts Point branch, focusing on delivering exceptional service and holistic financial solutions to customers. The role requires strong communication skills and a customer-centered approach, with an emphasis on supporting inquiries and processing applications for various banking products

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Potts Point Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples and you’ll be part of a community that’ll support you professionally and personally, every step of the way.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Potts Point branch, focusing on delivering exceptional service and holistic financial solutions to customers. The role requires strong communication skills and a customer-centered approach, with an emphasis on supporting inquiries and processing applications for various banking products.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Risk-adverse culture championing

Nice-to-have

  • Building career with CommBank
  • Improving financial wellbeing
  • Positive impact on customers
  • Holistic customer solutions

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask right questions
  • Work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter