Technical Support Representative

Caterpillar UK

United Kingdom
Onsite
Product performance and problem management
Technical support for mining products
Work collaboratively with dealers
As the Technical Representative for the Resource Industries Sales, Service & Technology division of Caterpillar you will be the primary conduit between the dealers and customers for product performance and problem management within an assigned territory

Job Summary

  • As the Technical Representative for the Resource Industries Sales, Service & Technology division of Caterpillar you will be the primary conduit between the dealers and customers for product performance and problem management within an assigned territory.
  • This role provides an opportunity to make a difference to both the Caterpillar product and our customer’s experiences.
  • Competitive remuneration package including a great bonus structure and share options.

Matching Summary

As the Technical Representative for the Resource Industries Sales, Service & Technology division of Caterpillar you will be the primary conduit between the dealers and customers for product performance and problem management within an assigned territory.

Skills & Requirements

Must-have

  • product performance and problem management
  • technical support for mining products
  • work collaboratively with dealers
  • travel internationally and locally
  • identify Continuous Product Improvement opportunities

Nice-to-have

  • problem solving and variety
  • inclusive workplace culture
  • commitment to diversity and inclusion
  • supportive, constructive culture

Key Requirements

  • tertiary qualification or equivalent experience
  • prior experience in a field position
  • ability to work independently
  • proven ability to communicate and negotiate
  • willing and able to travel

Work Rights

Not specified

Tailored Resume

Cover Letter