Guest Relations, Zelo Restaurant

Four Seasons

Milan, Italy
Base: competitive salary + wages; bonus/equity: no...
Exceptional guest service skills
Food & beverage computer systems operation
Reservation management
The Host(ess) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences

Job Summary

  • The Host(ess) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences.
  • This role is dedicated to providing exceptional quality and service to our guests and is part of the Zelo Restaurant team reporting to the Restaurant Manager.
  • We offer competitive salary, comprehensive benefits, excellent training and development opportunities, and employee experience initiatives including recognition programs and ESG events.

Matching Summary

The Host(ess) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences.

Salary

Base: Competitive Salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package, complimentary dry cleaning, meals at employee restaurant

Skills & Requirements

Must-have

  • Exceptional guest service skills
  • Food & beverage computer systems operation
  • Reservation management
  • Knowledge of menu and ingredients
  • Team collaboration in dining service

Nice-to-have

  • Experience in luxury hotels
  • Strong communication skills
  • Ability to maintain dining room cleanliness
  • Employee recognition culture

Key Requirements

  • 1 to 2 years Food & Beverage experience
  • Previous luxury hotel employment preferred
  • Fluency in English and Italian
  • Legal right to work in Italy

Work Rights

Must have legal right to work in Italy

Tailored Resume

Cover Letter