Desktop Support Technician

The Aspen Group

Chicago, IL, US
Base: $27.00-$33.00ph; bonus/equity: not specified...
Fully remote
Servicenow ticket resolution
Troubleshooting computer hardware
Supporting windows and mac os
The Aspen Group is a trusted retail healthcare business support organization in the U.S

Job Summary

  • The Aspen Group is a trusted retail healthcare business support organization in the U.S.
  • The Desktop Support Technician will provide reliable, high-quality desktop support services.
  • The position offers a generous benefits package including health, dental, vision, and 401(k) savings plan.

Matching Summary

The Aspen Group is a trusted retail healthcare business support organization in the U.S.

Salary

Base: $27.00-$33.00/hr; Bonus/Equity: Not specified; Benefits: generous benefits package

Skills & Requirements

Must-have

  • ServiceNow ticket resolution
  • Troubleshooting computer hardware
  • Supporting Windows and Mac OS

Nice-to-have

  • Customer service excellence
  • Adaptable and willing to learn
  • Experience with remote access software

Key Requirements

  • Associates Degree in Computer Science
  • Hands-on experience in desktop support
  • Knowledge of Active Directory/Entra ID

Work Rights

Not specified

Tailored Resume

Cover Letter