Account Lead For Non‑standard Service Requests (german Required)

DXC Technology Australia & New Zealand

Base: not specified; bonus/equity: not specified; ...
Hybrid
Manage non-standard client requests
Operational coordination point
Structured governance and approval frameworks
DXC Technology is seeking an Account Lead for Non-standard Service Requests, primarily responsible for managing client requests following the signing of Master Service Agreements. The role requires fluency in German and English, strong organizational skills, and experience in account coordination within IT services

Job Summary

  • The Account Lead for Non standard service requests supports business execution during the delivery phase by ensuring operational continuity, structured governance, and timely, accurate responses to client needs.
  • The role acts as an operational coordination point between the internal account operational team, delivery, finance, and the customer, supporting account stability, commercial accuracy, and client satisfaction.
  • DXC Technology offers competitive compensation, 24 days of paid vacation, comprehensive medical and life insurance, premium learning platforms, and company-sponsored certifications.

Matching Summary

Match Score: 85

DXC Technology is seeking an Account Lead for Non-standard Service Requests, primarily responsible for managing client requests following the signing of Master Service Agreements. The role requires fluency in German and English, strong organizational skills, and experience in account coordination within IT services.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: competitive compensation, 24 days paid vacation, medical and life insurance, monthly food vouchers, discounts, 24/7 support, wellbeing resources

Skills & Requirements

Must-have

  • Manage non-standard client requests
  • Operational coordination point
  • Structured governance and approval frameworks
  • Cross-functional stakeholder coordination
  • IT services environment experience
  • Fluency in German and English

Nice-to-have

  • Continuous learning and professional growth
  • Collaboration, innovation, and shared values
  • Proactive risk identification and escalation
  • Adaptability to last-minute changes

Key Requirements

  • Experience in account coordination or client-facing roles
  • Proven ability to work cross-functionally
  • Strong experience managing structured processes
  • Hands-on exposure to pricing and commercial support
  • Fluency in German and English (written and spoken)

Work Rights

Not specified

Tailored Resume

Cover Letter