Guest Service Manager – The Hoxton, Lloyd

The Hoxton, Lloyd Amsterdam

Amsterdam, Netherlands
Competitive salary; not specified; 25 days holiday...
On-site
Front office operations
Leading and inspiring receptionists
Managing overbooking levels
The Hoxton, Lloyd Amsterdam is seeking a Guest Service Manager to lead the front office team, ensuring exceptional guest experiences in a vibrant hospitality environment. The role requires a passion for hospitality and previous experience in a similar position, with an emphasis on teamwork and creativity

Job Summary

  • You will be responsible to provide a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated.
  • Become part of a team that’s very passionate about creating great hospitality experiences.
  • Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests.

Matching Summary

Match Score: 85

The Hoxton, Lloyd Amsterdam is seeking a Guest Service Manager to lead the front office team, ensuring exceptional guest experiences in a vibrant hospitality environment. The role requires a passion for hospitality and previous experience in a similar position, with an emphasis on teamwork and creativity.

Salary

Competitive salary; Not specified; 25 days holiday (plus bank holidays)

Skills & Requirements

Must-have

  • Front Office operations
  • leading and inspiring receptionists
  • managing overbooking levels
  • solving operational issues
  • working around the clock shifts

Nice-to-have

  • passionate about hospitality
  • positive impact on guests
  • leaving egos at the door
  • challenging the norm
  • team that works hard and has fun

Key Requirements

  • Hotel or leisure related experience
  • familiar with Opera or similar
  • understand GDS

Work Rights

Not specified

Tailored Resume

Cover Letter