Receptionist/administration Assistant, Ilsc & Greystone College Melbourne

ILSC EDUCATION GROUP

Melbourne, Australia
Fully remote
Student and visitor reception
Answering calls and taking messages
Student orientation support
The role involves greeting students, agents, and visitors, answering calls, and assisting with inquiries, as well as preparing student orientation and intake documentation

Job Summary

  • The role involves greeting students, agents, and visitors, answering calls, and assisting with inquiries, as well as preparing student orientation and intake documentation.
  • Key responsibilities include managing textbook inventory, handling mail, updating academic and learning management systems, and assisting students with health cover and graduation certificates.
  • The position also requires administrative duties such as liaising with academic teams, generating student reports, maintaining student records, and responding to student requests via e-Services.

Matching Summary

The role involves greeting students, agents, and visitors, answering calls, and assisting with inquiries, as well as preparing student orientation and intake documentation.

Skills & Requirements

Must-have

  • Student and visitor reception
  • Answering calls and taking messages
  • Student orientation support
  • Database management (Odyssey, Moodle, PRISMS)
  • Issuing academic documentation
  • Campus operations support

Nice-to-have

  • Warm, friendly, and professional demeanor
  • Patient, empathetic, and approachable
  • Reliable, honest, and trustworthy
  • Effective collaboration with departments
  • Flexibility and adaptability

Key Requirements

  • Minimum 2 to 5 years customer service experience
  • Certificate and/or Diploma in business fields
  • Full work rights for Australia
  • Working With Children Check (WWCC)

Work Rights

Full work rights for Australia required

Tailored Resume

Cover Letter