After Hours Optimiser

nbn

Rotating shifts; mostly after hours (7pm-7am), including weekends.
After hours operations support
Real-time jeopardy management
Technician and work order coordination
The After Hours Optimiser role at nbn involves overseeing the coordination of field operations outside standard business hours to ensure safe and efficient service delivery. Candidates should have experience in planning or dispatch within a large operational environment, ideally in telecommunications, and possess strong communication and decision-making skills

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.

Matching Summary

Match Score: 85

The After Hours Optimiser role at nbn involves overseeing the coordination of field operations outside standard business hours to ensure safe and efficient service delivery. Candidates should have experience in planning or dispatch within a large operational environment, ideally in telecommunications, and possess strong communication and decision-making skills.

Skills & Requirements

Must-have

  • After hours operations support
  • Real-time jeopardy management
  • Technician and work order coordination
  • Stakeholder communication
  • Field operations safety

Nice-to-have

  • Composed and attentive
  • Collaborative approach
  • Warm and clear communication
  • Creating structure in dynamic situations

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Full working rights in Australia

Work Rights

Full working rights in Australia

Tailored Resume

Cover Letter