It Site Support Specialist

ASR Group

Orange Walk, Belize
On-site
On-site and remote technical support
Troubleshoot desktops, laptops, mobile devices
Manage help desk tickets
The ASR Group is the world's largest refiner and marketer of cane sugar, with operations across North America and Europe

Job Summary

  • The ASR Group is the world's largest refiner and marketer of cane sugar, with operations across North America and Europe.
  • The IT Site Support Specialist will provide high-level on-site and remote IT support, resolving issues with various hardware and software, and managing help desk tickets.
  • Applications require a cover letter, résumé, updated police record, two reference letters, and copies of recent transcripts, to be submitted by March 5, 2026.

Matching Summary

The ASR Group is the world's largest refiner and marketer of cane sugar, with operations across North America and Europe.

Skills & Requirements

Must-have

  • On-site and remote technical support
  • Troubleshoot desktops, laptops, mobile devices
  • Manage help desk tickets
  • Maintain hardware inventory
  • Support technology projects
  • Collaborate with internal teams and vendors

Nice-to-have

  • Excellent customer service skills
  • Meticulous attention to detail
  • Strong organizational skills
  • Ability to take initiative
  • Adapt in a fast-paced environment

Key Requirements

  • Bachelor of Science Degree in IT or related field
  • Minimum 2 years of relevant experience
  • Troubleshoot infrastructure issues
  • Resolve complex problems
  • Set priorities and meet deadlines
  • Work with external vendors

Work Rights

Not specified

Tailored Resume

Cover Letter