As a Customer Care Specialist - Toast Now, you'll be the hero of our customers' day and use your product knowledge and technical expertise to answer questions, solve problems, and deliver exceptional service through chat
Job Summary
As a Customer Care Specialist - Toast Now, you'll be the hero of our customers' day and use your product knowledge and technical expertise to answer questions, solve problems, and deliver exceptional service through chat.
Leverage your Toast product knowledge and customer service skills to answer Toast customer chats, voice calls, and casework.
Expand your knowledge of Toast’s hardware and software weekly through professional development time, training, knowledgebase articles, and the experience gained from performing the role.
Matching Summary
As a Customer Care Specialist - Toast Now, you'll be the hero of our customers' day and use your product knowledge and technical expertise to answer questions, solve problems, and deliver exceptional service through chat.