Job Responsibilities • Ensure daily opening and closing duties in the outlet are properly executed • Overseeing outlet operations and maintaining its operational smoothness • Maintain high productivity, quality, and customer service standards • Respond efficiently and accurately to customer feedback • Recruiting & hiring of restaurant staff • Responsible for induction training and on the job training of new employees and also newly promoted staff • Responsible for employee's performance and discipline • Responsible for achieving target sales and profit levels • Liaise with Central Kitchen and external suppliers for ordering • Manage stock levels of beverage and other related utensils and cutleries • Backend duties: Sales report, stock takes, scheduling etc • Ensuring safety, cleanliness and sanitation standards are adhered to by all staffs of the restaurant Job Requirements • Minimum GCE O-Level or ITE qualifications • Minimum 3 years managerial experience in F&B or relev experience • Positive attitude with ability to influence and lead a team • With F&B experience is an asset but not essential • Pleasant and cheerful personality, energetic and team player • Provide friendly and professional service to customers • Able to multi-task, adapt to fast paced environment and work under pressure • Able to perform split shift and work on weekends and public holidays • Possess WSQ Food & Hygiene Certificate