Saturday Receptionist

Savills PLC

Richmond, London, United Kingdom
**
Answering overflow calls
Monitoring live chat
Providing accurate information
** Savills PLC is seeking a Saturday Receptionist in Richmond, London, to provide exceptional customer service by answering overflow calls and monitoring live chat on their website. The role requires strong communication, organizational skills, and a passion for customer satisfaction, with a focus on creating a positive client experience. **

Job Summary

  • You'll be joining our Hive Customer Services department on a part-time basis, and be responsible for answering overflow calls from the many different Savills offices across the country and monitoring the live chat on the Savills website.
  • The Saturday Receptionist enables Savills to deliver consistently high levels of customer service to our clients - a clear point of difference - for which we are exceptionally proud.
  • Our goal is to ensure that all of our clients leave satisfied in the knowledge that they are getting the best outcomes that the market is able to offer as a result of using our services.

Matching Summary

Match Score: 75

** Savills PLC is seeking a Saturday Receptionist in Richmond, London, to provide exceptional customer service by answering overflow calls and monitoring live chat on their website. The role requires strong communication, organizational skills, and a passion for customer satisfaction, with a focus on creating a positive client experience. **

Skills & Requirements

Must-have

  • Answering overflow calls
  • Monitoring live chat
  • Providing accurate information
  • Resolving customer inquiries
  • Maintaining product knowledge
  • Documenting customer interactions

Nice-to-have

  • Excellent communicator
  • Takes pride in customer service
  • Adaptable and quick learner
  • Team player
  • Brand ambassador

Key Requirements

  • Part-time basis
  • Saturday work

Work Rights

Not specified

Tailored Resume

Cover Letter