Guest Experience Manager (saudi National)

FAENA Movement

Red Sea, Saudi Arabia
On-site
1-2 years luxury hotel experience
Fluent english and arabic speaking
Forbes or lqa service standards knowledge
FAENA Movement is seeking a Guest Experience Manager to oversee and enhance the guest journey at their new location in Red Sea, Saudi Arabia. The ideal candidate will have experience in luxury hospitality and a passion for creating memorable experiences, while embodying the company's commitment to authentic service and creativity

Job Summary

  • The Guest Experience Manager will serve as the custodian of the guest journey, shaping every touchpoint from pre-arrival to post-departure into a seamless, emotionally engaging experience.
  • This role requires championing Forbes standards and leading daily briefings to ensure all teams deliver intuitive, emotionally engaging service that reflects FAENA's distinct culture.
  • Candidates must be fluent in both English and Arabic while possessing strong problem-solving capabilities to handle sensitive situations with professionalism and empathy.

Matching Summary

Match Score: 85

FAENA Movement is seeking a Guest Experience Manager to oversee and enhance the guest journey at their new location in Red Sea, Saudi Arabia. The ideal candidate will have experience in luxury hospitality and a passion for creating memorable experiences, while embodying the company's commitment to authentic service and creativity.

Skills & Requirements

Must-have

  • 1-2 years luxury hotel experience
  • Fluent English and Arabic speaking
  • Forbes or LQA service standards knowledge

Nice-to-have

  • Opera system proficiency
  • Diploma in Hospitality Management
  • Visible leadership on the floor

Key Requirements

  • 1–2 years experience in Guest Relations, Butler Service, or Front Office leadership
  • Fluent English and Arabic language skills
  • Diploma or degree in Hospitality Management preferred

Work Rights

Saudi National required

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