Digital Fraud Inwards Inbound

369

Sydney, Australia
Hybrid
High volume call centre experience
Strong problem-solving skills
Ability to handle emotionally taxing conversations
The Fraud and Scams team is dedicated to safeguarding customers from fraudulent activities

Job Summary

  • The Fraud and Scams team is dedicated to safeguarding customers from fraudulent activities.
  • This role involves delivering excellent customer service in a high-paced environment.
  • You will work in a hybrid model after initial training, balancing office and remote work.

Matching Summary

The Fraud and Scams team is dedicated to safeguarding customers from fraudulent activities.

Skills & Requirements

Must-have

  • High volume call centre experience
  • Strong problem-solving skills
  • Ability to handle emotionally taxing conversations

Nice-to-have

  • Experience in Financial Services Industry
  • Strong communication skills
  • Emotional resilience

Key Requirements

  • Experience in Online and Mobile roles
  • Demonstrated excellence in customer service

Work Rights

Not specified

Tailored Resume

Cover Letter