Scientific Support Specialist - Onsite

Danaher

Waltham, United States
Base: $85,000.00-$94,000.00; bonus/equity: eligibl...
Onsite
Antibody-based research solutions
Provide technical information
Experimental design and optimization
The Scientific Support Specialist is responsible for providing researchers with best-in-class pre- and post-sales product support for our antibody-based research solutions that drives revenue growth through relationship building and lead generation

Job Summary

  • The Scientific Support Specialist is responsible for providing researchers with best-in-class pre- and post-sales product support for our antibody-based research solutions that drives revenue growth through relationship building and lead generation.
  • In this role, you will have the opportunity to help customers with product recommendations, experiment optimization, and complaint troubleshooting via chat, email, and phone to deliver the best customer outcomes with high commercial awareness, recognizing sales opportunities and leads.
  • Abcam, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.

Matching Summary

The Scientific Support Specialist is responsible for providing researchers with best-in-class pre- and post-sales product support for our antibody-based research solutions that drives revenue growth through relationship building and lead generation.

Salary

Base: $85,000.00-$94,000.00; Bonus/Equity: eligible for bonus/incentive pay; Benefits: comprehensive package including paid time off, medical/dental/vision insurance and 401(k)

Skills & Requirements

Must-have

  • Antibody-based research solutions
  • Provide technical information
  • Experimental design and optimization
  • Product recommendation
  • Complaint troubleshooting
  • Commercial awareness

Nice-to-have

  • Continuous improvement culture
  • Collaborate with Sales and R&D
  • Gather customer insights
  • Spanish proficiency

Key Requirements

  • Master's degree in life sciences
  • 2+ years laboratory research experience
  • Experience using antibodies and related reagents
  • Experience in antibody-based applications
  • Up to 20% travel

Work Rights

Not specified

Tailored Resume

Cover Letter