As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
CSR Responsibilities include understanding and communicating scheduled appointments, client education, and lobby triage, as well as operating a multi-line telephone system and accepting payments.
AmeriVet offers tailored development programs, mentorship, career pathing, competitive pay, performance bonuses, 401(k) matching, student loan assistance, health benefits, and generous paid time off.
Matching Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
Salary
$19-$22/hr; Not specified; Not specified
Skills & Requirements
Must-have
Professional phone etiquette
Handle emotional clients
Operate multi-line phone
Accept payments and manage cash drawer
Maintain client and pet records
Computer efficiency
Nice-to-have
Personable and skilled
Create welcoming environment
Calm in emergency situations
Supportive collaborative environment
Key Requirements
HS Diploma or educational equivalent
One year of customer service experience
Experience with Veterinary Electronic Medical Records