Defects And Improvements Officer Wc623750

Westminster City Council

Westminster, United Kingdom
£42,912- £57,495 py
On-site
Defects, snagging, and aftercare experience
Customer care and expectation management
Liaising with contractors and internal teams
You’ll be joining the Major Works team, which delivers complex capital projects across Westminster’s housing stock

Job Summary

  • You’ll be joining the Major Works team, which delivers complex capital projects across Westminster’s housing stock.
  • As the primary point of contact for residents, you’ll ensure that all issues are addressed quickly and effectively, in a way that leaves residents satisfied.
  • We’re a forward-thinking, dynamic workplace, and will encourage your professional development.

Matching Summary

You’ll be joining the Major Works team, which delivers complex capital projects across Westminster’s housing stock.

Salary

£42,912- £57,495 per annum

Skills & Requirements

Must-have

  • Defects, snagging, and aftercare experience
  • Customer care and expectation management
  • Liaising with contractors and internal teams
  • Understanding of social housing standards
  • Diagnosing common building defects
  • Managing and interpreting large data volumes
  • Proficiency in Microsoft Office Suite

Nice-to-have

  • Proactive process refinement
  • Continuous improvement initiatives
  • Building trusting relationships
  • Working independently under pressure

Key Requirements

  • Experience in defects, snagging, and aftercare
  • Understanding of social housing standards
  • Experience managing and interpreting data
  • Proficiency in Microsoft Office (Excel, Word)

Work Rights

Not specified

Tailored Resume

Cover Letter