Hardware Quality Engineer

Lightspeed Commerce

Montreal, Canada
On-site
Hardware quality strategy definition
Root cause analysis of hardware failures
Supplier performance monitoring
Own and build the quality system across Lightspeed’s hardware ecosystem, ensuring devices meet high performance standards

Job Summary

  • Own and build the quality system across Lightspeed’s hardware ecosystem, ensuring devices meet high performance standards.
  • Lead structured investigations into hardware failures, perform root cause analysis, and identify containment plans.
  • Experience partnering cross-functionally with Product, Hardware Ops, Support, and Sales teams.

Matching Summary

Own and build the quality system across Lightspeed’s hardware ecosystem, ensuring devices meet high performance standards.

Skills & Requirements

Must-have

  • Hardware quality strategy definition
  • Root cause analysis of hardware failures
  • Supplier performance monitoring
  • Inbound inventory inspection plans
  • Hardware troubleshooting in the field
  • Data mining for quality trends

Nice-to-have

  • Extreme ownership and autonomy
  • Data-driven decision making
  • Translating technical issues into business impact
  • Championing a premium standard
  • Challenging the status quo

Key Requirements

  • 7+ years in hardware quality, supplier quality, reliability engineering, or manufacturing quality
  • Hands-on experience building test plans, validation protocols, sampling plans, and launch quality gates
  • Proven track record with root cause, CAPA/8D, and supplier management
  • Fluency in English as a working language

Work Rights

Not specified

Tailored Resume

Cover Letter