Customer Success Specialist Ii, Mm

RingCentral

Philippines
Hybrid
3+ years customer success experience
Experience with salesforce
Strong verbal and written communication skills
As a Customer Success Specialist II, you will provide comprehensive support to stakeholders in managing and nurturing customer relationships

Job Summary

  • As a Customer Success Specialist II, you will provide comprehensive support to stakeholders in managing and nurturing customer relationships.
  • You will ensure client satisfaction and retention through proactive engagement and effective problem-solving.
  • RingCentral offers a collaborative work culture and is recognized as a Best Place to Work.

Matching Summary

As a Customer Success Specialist II, you will provide comprehensive support to stakeholders in managing and nurturing customer relationships.

Skills & Requirements

Must-have

  • 3+ years customer success experience
  • Experience with Salesforce
  • Strong verbal and written communication skills

Nice-to-have

  • Ability to build strong customer relationships
  • Experience leading customer success reviews
  • Knowledge of industry trends

Key Requirements

  • Bachelor’s Degree or equivalent experience
  • Experience with account management for SaaS companies
  • Proven experience with IT and business executive stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter