The AI Outcomes Manager will partner with executives to identify high-impact use cases and transform them into measurable business outcomes using Glean's Work AI platform
Job Summary
The AI Outcomes Manager will partner with executives to identify high-impact use cases and transform them into measurable business outcomes using Glean's Work AI platform.
This role involves designing and building AI agents while rethinking underlying business processes to maximize impact and usability for enterprise customers.
Candidates must demonstrate the ability to craft effective prompts and guide AI agents to ship real-world outcomes rather than just demos.
Matching Summary
The AI Outcomes Manager will partner with executives to identify high-impact use cases and transform them into measurable business outcomes using Glean's Work AI platform.
Skills & Requirements
Must-have
8+ years business and technology experience
Prompt engineering and AI agent design
Strategic customer advisory and roadmap planning
LLM capabilities and limitations understanding
Executive stakeholder management
Nice-to-have
Customer-facing consultative role experience
AI outcome evaluation and iteration skills
Usage signal analysis for roadmap decisions
Senior leader presentation experience
Key Requirements
8+ years of professional experience in business/technology roles
Hands-on experience with modern AI platforms like OpenAI or Claude
Proven track record of shipping AI-driven business outcomes