Client Service Representative

Banfield Pet Hospital

Towson, MD, US
Base: $16.16 - $20.66 hourly; bonus/equity: not sp...
**
Fluent english communication skills
Ability to multi-task under pressure
Comfort around various pets including dogs and cats
** Banfield Pet Hospital is seeking a Client Service Representative to enhance client interactions and support the veterinary team in providing exceptional care. The role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment, with an emphasis on customer service and teamwork. **

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees receive comprehensive benefits including medical, dental, vision insurance, retirement plans, and three free Optimum Wellness Plans for their own pets.
  • The role requires maintaining accurate financial balances, educating clients on wellness plans, and ensuring a welcoming environment for all visitors.

Matching Summary

Match Score: 75

** Banfield Pet Hospital is seeking a Client Service Representative to enhance client interactions and support the veterinary team in providing exceptional care. The role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment, with an emphasis on customer service and teamwork. **

Salary

Base: $16.16 - $20.66 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid time off, pet wellness plans

Skills & Requirements

Must-have

  • Fluent English communication skills
  • Ability to multi-task under pressure
  • Comfort around various pets including dogs and cats
  • Strong organizational and time management abilities
  • Mathematical ability for handling finances

Nice-to-have

  • Positive attitude and resilience
  • Initiative to solve problems independently
  • Cooperative team player mindset
  • Flexibility to work weekends and evenings
  • Interest in preventative pet care

Key Requirements

  • High School Diploma or equivalent preferred
  • One year of related customer service experience required
  • Must be at least 18 years old for radiography duties
  • Medical background or veterinary terminology training preferred

Work Rights

Not specified

Tailored Resume

Cover Letter