Customer Service Executive

SMTC GLOBAL (SINGAPORE) PTE. LTD.

Singapore, Singapore
Not specified (assumed to be on-site given the nature of the role)
Manage daily course enquiries and bookings
Oversee delegate onsite training registration
Proficient in english communication
SMTC GLOBAL (SINGAPORE) PTE. LTD. is seeking a Customer Service Executive to manage course inquiries and training registration processes. The ideal candidate should have a diploma or degree in a relevant field, a passion for customer service, and at least two years of experience in a customer-centric role

Job Summary

  • The role involves managing daily course enquiries and bookings from clients in an efficient and friendly manner.
  • Employees will oversee the complete onsite training registration process for delegates from start to finish.
  • The company offers career advancements within the group along with continual internal and external learning opportunities.

Matching Summary

Match Score: 85

SMTC GLOBAL (SINGAPORE) PTE. LTD. is seeking a Customer Service Executive to manage course inquiries and training registration processes. The ideal candidate should have a diploma or degree in a relevant field, a passion for customer service, and at least two years of experience in a customer-centric role.

Skills & Requirements

Must-have

  • Manage daily course enquiries and bookings
  • Oversee delegate onsite training registration
  • Proficient in English communication

Nice-to-have

  • Passionate about delivering great customer service
  • Team player with strong interpersonal skills
  • Enjoy meeting people regularly

Key Requirements

  • Diploma or Degree in Hospitality, Secretarial, HR, or Training Management
  • Minimum 2 years of experience in a customer-centric organization
  • Strong interpersonal skills and ability to work as a team player

Work Rights

Not specified

Tailored Resume

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