Patient Access Representative

Ochsner Health

Fully remote
High school diploma or equivalent required
Minimum 1 year healthcare customer service experience
Proficiency with windows applications and data entry
The role involves greeting patients, initiating scheduling, and completing the check-in process while maintaining confidentiality

Job Summary

  • The role involves greeting patients, initiating scheduling, and completing the check-in process while maintaining confidentiality.
  • Employees are responsible for verifying insurance benefits electronically and collecting co-pays, deductibles, and self-pay portions.
  • Ochsner Health values dedicated employees who serve, heal, lead, educate, and innovate to make a difference in patient care.

Matching Summary

The role involves greeting patients, initiating scheduling, and completing the check-in process while maintaining confidentiality.

Skills & Requirements

Must-have

  • High school diploma or equivalent required
  • Minimum 1 year healthcare customer service experience
  • Proficiency with Windows applications and data entry

Nice-to-have

  • Strong interpersonal and conflict resolution skills
  • Ability to handle high stress situations professionally
  • Knowledge of federal state billing regulations

Key Requirements

  • High school diploma or equivalent
  • Minimum 1 year hospital or medical office experience
  • Preferred CHAM, CHAA, or Medical Assistant certification

Work Rights

Not specified

Tailored Resume

Cover Letter