Principal Cloud Supportability Engineer - Aec

AUTODESK TLV

Boston, MA, United States
Base: $139,000 - $249,260; bonus/equity: annual ca...
Python development for automation
Tier-2 cloud solutions support
Azure, aws, or similar cloud provider
This individual will work with the Diagnostics team to triage customer technical issues and develop automations to deliver self-help and self-heal automations

Job Summary

  • This individual will work with the Diagnostics team to triage customer technical issues and develop automations to deliver self-help and self-heal automations.
  • Demonstrate excellence in software troubleshooting, and diagnosing difficult to reproduce issues.
  • From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work.

Matching Summary

This individual will work with the Diagnostics team to triage customer technical issues and develop automations to deliver self-help and self-heal automations.

Salary

Base: $139,000 - $249,260; Bonus/Equity: annual cash bonuses, stock grants; Benefits: comprehensive benefits package

Skills & Requirements

Must-have

  • Python development for automation
  • Tier-2 cloud solutions support
  • Azure, AWS, or similar cloud provider
  • Windows OS, networking, Cloud APIs, virtualization
  • Agile Software Development practices

Nice-to-have

  • Customer-centric problem solving
  • Leadership and mentorship skills
  • Proactive learning and initiative
  • Enhance process efficiency

Key Requirements

  • Minimum 8 years of experience
  • 4-year bachelor’s degree in engineering or computer science
  • Strong Python scripting experience

Work Rights

Not specified

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