PubMatic is seeking an Associate Director of Customer Success for their Midmarket Americas team in Gurugram, India. The ideal candidate will manage a team focused on supporting and optimizing publisher accounts, particularly in the US market, with a strong emphasis on relationship management and technical expertise in ad tech
Job Summary
The role involves overseeing a team supporting the US medium to long-tail publisher business across omnichannel supply.
Candidates must possess deep knowledge of the Google AdMob, Google Ad Manager, and Prebid ecosystems to guide technical optimizations.
PubMatic offers a hybrid work schedule with benefits including healthcare insurance, paternity/maternity leave, and catered lunches.
Matching Summary
Match Score: 85
PubMatic is seeking an Associate Director of Customer Success for their Midmarket Americas team in Gurugram, India. The ideal candidate will manage a team focused on supporting and optimizing publisher accounts, particularly in the US market, with a strong emphasis on relationship management and technical expertise in ad tech.
Skills & Requirements
Must-have
8 years programmatic ad tech experience
Management of large customer success teams
Deep knowledge of SSP DSP ecosystem
Experience with header bidding integrations
Technical troubleshooting using debugging tools
Nice-to-have
Knowledge of video CTV OTT advertising
Proficiency in Salesforce and Jira platforms
Strong analytical thinking abilities
Experience with cross-sales and upsells
Ability to work flexible hours for US overlap
Key Requirements
Minimum 8 years relevant programmatic ad tech work experience
Previous management experience required
BCA/B.Tech/B.E./MCA graduation degree or equivalent