Full Time Floor Leader - Woodgrove

Lush

Nanaimo, Canada
On-site
Driving sales and customer experience
Leading and inspiring a team
Operational excellence and store standards
Lush is seeking a Full-Time Floor Leader for their Woodgrove location in Nanaimo, Canada. The role involves driving sales, enhancing customer experience, and leading a team, while embodying the company's values around ethical business practices and customer service excellence

Job Summary

  • As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business, including driving sales, opening/closing the store, analyzing sales results, and leading training sessions.
  • Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals by fostering a culture of passion and positivity.
  • Responsibilities include driving sales through coaching, ensuring world-class customer experience, educating customers on brand values, and maintaining operational excellence in cash handling, merchandising, and inventory.

Matching Summary

Match Score: 85

Lush is seeking a Full-Time Floor Leader for their Woodgrove location in Nanaimo, Canada. The role involves driving sales, enhancing customer experience, and leading a team, while embodying the company's values around ethical business practices and customer service excellence.

Skills & Requirements

Must-have

  • driving sales and customer experience
  • leading and inspiring a team
  • operational excellence and store standards
  • product knowledge and recommendations
  • cash handling and store opening/closing

Nice-to-have

  • passion for natural beauty
  • ethical business practices
  • positive and fun work environment

Key Requirements

  • Minimum 1 year of experience in customer service and sales
  • Minimum 1 year of experience in cash handling and opening/closing procedures
  • Minimum 1 year of experience in supervisory roles
  • Minimum 1 year of experience in problem-solving customer service issues
  • Minimum 1 year of experience in a fast-paced team environment

Work Rights

Not specified

Tailored Resume

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