This role serves as the public face of CommBank, delivering seamless banking experiences to over 10 million personal and small business customers
Job Summary
This role serves as the public face of CommBank, delivering seamless banking experiences to over 10 million personal and small business customers.
The position involves conducting in-depth conversations with customers to support their overall banking needs including Home Loans, Business Banking, and Financial Advice.
Employees will work in a Multi-Channel Branch environment, providing face-to-face service during the day and assisting via telephone or digital channels after 1pm.
Matching Summary
This role serves as the public face of CommBank, delivering seamless banking experiences to over 10 million personal and small business customers.
Skills & Requirements
Must-have
Proven experience in Customer Service
Experience in Financial Services or Retail
Ability to articulate financial terms clearly
Nice-to-have
Genuine interest in building a career
Ability to work in busy commercial environment
Holistic solutions for customers
Key Requirements
Proven experience in Customer Service
Experience in Financial Services, Retail, or Hospitality